EXPERTISE / DATA, INSIGHT & ANALYTICS

Find the signal.
Make the next move.

Turn complex data into a clear commercial story, reliable measures and evidence for the decisions ahead.

THE PERSPECTIVE

Start with the question.
Follow the evidence.

A report can tell you what changed without explaining why it matters. A useful piece of analysis connects the data to the decision, tests assumptions and gives stakeholders a clear view of where to act.

Jaspreet Dhaliwal brings commercial analysis and business intelligence experience to BlackTide’s data and insight work. The focus is practical: understand the business question, establish whether the data can answer it and communicate the findings in a form people can use.

IN PRACTICE

Analysis with a
commercial purpose.

01

Commercial insight & cost assurance

Investigate patterns, billing discrepancies and service costs to understand where further review or corrective action may be needed. Validate findings with the people who understand the operational context.

02

Power BI dashboards & reporting

Build reporting around the decisions the audience needs to make. Agree definitions and data sources, then present performance in a way that helps people see exceptions and ask better questions.

03

SQL analysis & data quality

Bring data together, test assumptions and investigate inconsistencies. Trace how the analysis was produced and make limitations visible before conclusions are used to support a decision.

04

KPI design & performance insight

Help teams agree what to measure and why. Distinguish activity from outcomes, define consistent measures and provide context around changes in performance.

CONNECTED THINKING / PRACTICAL DELIVERY

Insight that earns
its place in a decision.

Good analysis is technically sound, commercially relevant and clearly explained. All three need attention.

01

A useful question

The work starts with the decision or commercial problem, rather than a dashboard specification alone.

02

Trusted foundations

Sources, definitions, assumptions and limitations are visible to the people using the findings.

03

An actionable story

Stakeholders can understand what was found, why it matters and what should be investigated or decided next.

BEFORE WE BEGIN

A few useful
questions.

Can you improve reporting we already have?

Yes. An initial review can look at who uses the reporting, which decisions it supports and whether the measures and underlying data are reliable. The right answer may be improving an existing report rather than building another one.

Can analysis and delivery support work together?

Yes. Analytical work can support portfolio prioritisation, benefits discussions or technology decisions. Connecting the insight and delivery disciplines helps teams turn a finding into a defined action with an owner.

What information is useful at the start?

The question you need to answer, the stakeholders involved, existing reporting and a high-level description of available data. Data access and handling arrangements should be agreed before detailed records are shared.

YOUR NEXT STEP

Make it relevant
to your challenge.

Tell us what you are navigating. Start with a conversation or use the brief builder to organise your thoughts.

START WITH A CONVERSATION

What are you
navigating?

A decision to make. A programme to move forward.
A risk to address. A story hidden in your data.

Email BlackTide
contact@blacktide.co.uk

BASED IN WORCESTERSHIRE.
WORKING WITH TEAMS ACROSS THE UK.

TechnologyDeliverySecurityInsight
A CLEARER STARTING POINT

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your brief.

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YOUR PRIVACY

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